Refund Policy

Last Updated: June 25, 2026

All Sales Final

Due to the nature of our products, Dose One LLC does not accept returns or offer refunds for change of mind, incorrect ordering, or misuse. Once shipped, products cannot be returned for reasons of product integrity and safety.

Refund & Replacement Eligibility

We offer a refund or one-time replacement only where:

• Your order is lost in transit;
• Your order arrives damaged in transit;
• You receive incorrect items; or
• A product does not meet our stated purity standards (≥99% HPLC as verified by third-party testing).

Claim Requirements

All claims must be submitted within 30 days of the delivery date (or expected delivery date for lost shipments) to help@mydoseone.com, and must include:

• Photographic evidence (for damaged or incorrect items); and
• Proof of purchase (order number).

All claims are subject to review and verification. Dose One LLC reserves the sole and exclusive right to approve or deny any claim. Approved refunds are issued to the original payment method; approved replacements are shipped at no additional cost. One replacement per customer, per order.

Exclusions

The following are not eligible for refund or replacement:

• Reconstituted products;
• Products damaged due to improper storage, handling, or reconstitution after delivery;
• Products used, altered, or misused in any manner inconsistent with their intended research use.

Assumption of Responsibility

Dose One LLC is not responsible for improper storage, handling, or reconstitution of products after delivery. By purchasing, you accept full responsibility for the proper handling and storage of all products upon receipt.

Contact

Dose One LLC · help@mydoseone.com