Terms of Service
Last Updated: June 25, 2026
Welcome to dōse.one, operated by Dose One LLC (“Dose One,” “we,” “us,” “our”). By accessing our website at mydoseone.com (“Website”) or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website or services.
1. Acceptance of Terms
By accessing or using the Website, you confirm that you are at least 21 years old and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Eligibility
Purchasers must be at least 21 years of age and acquiring products for legitimate research purposes only. Dose One reserves the right to approve or deny any customer or order at its sole discretion, and may request verification of research credentials or institutional affiliation at any time. Failure to provide satisfactory verification may result in order cancellation or account termination.
3. Products and Intended Use
All products sold by Dose One are intended for laboratory research purposes only. They are not intended for human or veterinary use, consumption, or any therapeutic, diagnostic, or clinical application.
4. Account Registration
You may create an account to make purchases and track orders. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate and complete information and to update it as needed.
5. Orders and Payment
When you place an order:
- You agree to pay all charges at the prices in effect when incurred.
- You authorize us to charge your payment method for the total amount.
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order for any reason.
- Prices are subject to change without notice.
6. Shipping and Delivery
We ship to addresses within the United States. Shipping times are estimates and not guaranteed. Risk of loss and title pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
7. Returns and Refunds
Refunds and replacements are governed by our Refund Policy. Dose One is not responsible for improper storage, handling, or reconstitution of products after delivery.
8. Intellectual Property
All content on the Website, including text, graphics, logos, images, and software, is the property of Dose One or its licensors and is protected by intellectual property laws.
9. Prohibited Conduct
You agree not to:
- Discuss, promote, or engage in any practice of human or animal dosing of products purchased from Dose One, whether through our Website, customer communications, or any other channel.
- Market, label, or represent any product purchased from Dose One as suitable for human consumption, therapeutic use, or veterinary application.
Violation of any of the above prohibited conduct — in particular any discussion or practice of human or animal dosing — may result in immediate termination of your account, cancellation of pending orders, and a permanent ban from Dose One services, at our sole discretion.
10. Termination
Dose One reserves the right to suspend or terminate your account and refuse any current or future use of the Website at any time, for any reason, at our sole discretion.
11. Affiliate & Referral Program
Dose One may offer an affiliate or referral program (“Program”) that allows eligible members to earn commissions on qualifying purchases made through their referral links.
- Commission Eligibility: Eligibility for commissions, including commission rates, qualifying purchases, and payout thresholds, is determined by Dose One at its sole discretion and may be modified or revoked at any time without prior notice.
- Payout Schedule: Dose One reserves the right to determine when and whether affiliate payouts are issued. Payouts may be withheld, delayed, or forfeited if Dose One determines, at its sole discretion, that any Program terms have been violated or that referral activity is fraudulent, misleading, or otherwise inconsistent with these Terms.
- Termination of Affiliate Status: Dose One may suspend or terminate your participation in the Program at any time, for any reason, at its sole discretion. Upon termination, any unpaid commissions may be forfeited.
- Affiliate Advertising & Content: You are solely responsible for all content, advertising, claims, and representations you make in connection with the Program. Dose One is not responsible for, and does not endorse, any statements, marketing materials, social media posts, or other content created by affiliates.
- Indemnification: You agree to indemnify and hold harmless Dose One from any claims, damages, or liabilities arising from your affiliate activities, including any content, advertising, or representations you make.
Dose One reserves the right to modify, suspend, or discontinue the Program at any time without notice.
12. Assumption of Risk
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR PURCHASE, POSSESSION, HANDLING, STORAGE, AND USE OF ANY PRODUCTS FROM DOSE ONE IS AT YOUR SOLE AND EXCLUSIVE RISK. DOSE ONE SELLS RESEARCH CHEMICALS INTENDED SOLELY FOR IN-VITRO LABORATORY USE. BY PURCHASING ANY PRODUCT, YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH THE PRODUCT, INCLUDING BUT NOT LIMITED TO RISKS ARISING FROM IMPROPER STORAGE, HANDLING, CONTAMINATION, DEGRADATION, MISUSE, OR ANY APPLICATION OF THE PRODUCT TO ANY HUMAN OR ANIMAL. YOU WAIVE ANY AND ALL CLAIMS AGAINST DOSE ONE ARISING FROM YOUR USE OR MISUSE OF PRODUCTS TO THE FULLEST EXTENT PERMITTED BY LAW.
13. Disclaimer of Warranties
THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, DOSE ONE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOSE ONE AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR ANY PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
15. Indemnification
You agree to indemnify, defend, and hold harmless Dose One, its owners, officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:
- Your use, misuse, or handling of any products purchased from Dose One;
- Any statements, claims, representations, or advice you make or provide to any third party regarding Dose One products;
- Any advertising, marketing, social media content, reviews, testimonials, or promotional materials you create, publish, or distribute that reference Dose One products;
- Any regulatory action, investigation, or enforcement proceeding brought against Dose One as a result of your actions, statements, or use of products.
Dose One reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense.
16. Dispute Resolution & Arbitration
- Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or any products purchased from Dose One shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
- Class Action Waiver: YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST DOSE ONE.
- Injunctive Relief: Nothing in this section shall prevent Dose One from seeking injunctive or other equitable relief in any court of competent jurisdiction.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. To the extent that litigation is permitted under these Terms, any legal proceedings shall be brought exclusively in the state or federal courts located in the State of Florida, and you consent to the personal jurisdiction of such courts.
18. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates.
19. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such finding shall not affect the validity of the remaining provisions, which shall continue in full force and effect.
20. Waiver
The failure of Dose One to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Dose One.
21. Entire Agreement
These Terms, together with our Privacy Policy, Disclaimer, and any other policies referenced herein, constitute the entire agreement between you and Dose One regarding your use of the Website and purchase of products. These Terms supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, between you and Dose One. No statement, representation, or promise made by any Dose One employee, agent, or representative — whether through customer support, email, social media, or any other channel — shall modify or supplement these Terms unless expressly set forth in a written amendment signed by an authorized officer of Dose One.
22. Information You Provide; Our Rights to Use, Share, and Transfer
You grant Dose One a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to collect, store, use, process, analyze, combine, disclose, share, transfer, license, monetize, and otherwise exploit Your Information for any lawful purpose, including:
- Sending you transactional, account, service, marketing, and promotional communications regarding products or services offered by Dose One, our Affiliates, our successors and assigns, and any related research, laboratory supply, wellness, consumer-health, pharmacy, telehealth, or practitioner-facing enterprise now operated by, or hereafter formed, acquired, or partnered with, any of the foregoing.
- Creating aggregated, de-identified, anonymized, pseudonymized, or otherwise derived data sets, which Dose One shall own outright and may use, license, transfer, or commercialize without restriction and without further obligation to you.
- Training, evaluating, and improving statistical, analytical, machine-learning, and artificial-intelligence models, whether operated by Dose One, our Affiliates, or our service providers.
For purposes of these Terms, “Affiliates” means any entity, brand, product line, or business that is now or hereafter directly or indirectly controlling, controlled by, or under common ownership, control, or management with Dose One. You expressly consent to receive marketing and promotional communications from Dose One, our Affiliates, and our successors and assigns.
23. SMS/Messaging Terms & Conditions
Dose One LLC · 7260 NW 25th St, Miami, FL 33178 · Email: help@mydoseone.com · Phone: 305-988-4805
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Dose One. Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Dose One. Dose One reserves the right to alter the frequency of messages sent at any time. Message and data rates may apply. You may opt out at any time by replying STOP. For support regarding our services, email us at help@mydoseone.com.
24. Contact Information
For questions about these Terms, please contact us:
Dose One LLC · 7260 NW 25th St, Miami, FL 33178 · Legal: legal@mydoseone.com · Support: help@mydoseone.com